Case Study

St. Jude's

Children's Hospital

Conversion Optimization
Web Design and Development
Case Summary

St. Jude Children's Hospital wanted increased session durations combined with effective, action-oriented copy to elevate their digital presence. After they launched their new site, session duration more than doubled. 

The Challenge

St. Jude Children's Research Hospital, a beacon of hope in the realm of children's healthcare and research, was striving to amplify their digital outreach. Their mission was to create a vibrant online ecosystem that resonated with their noble cause, evoking a deep sense of empathy and spurring proactive support and donations from visitors.

Essentials:

  • Overhauling their digital platform to eloquently communicate their heartfelt mission.
  • Developing an online strategy to evoke empathy, encourage donations, and garner active support.

Solution

Ikonic Lab approached this noble endeavor with a strategy wrapped in compassion and precision:

Design: We fashioned a tender, user-friendly web interface that breathed life into St. Jude's commitment to compassion and care. Harnessing the power of user journey mapping, we created an intuitive navigational system that guided visitors through the hospital's mission, groundbreaking research, wide array of services, and the crucial options to donate and support.

  • Crafted an empathetic, user-friendly web interface that became a digital mirror of St. Jude's unwavering commitment to care.

  • Implemented an intuitive navigation system that steered visitors through the hospital's mission, services, research, and donation options.

Content: Our team of master copywriters spun together heart-touching narratives that illustrated the brave stories of St. Jude's young warriors and the life-saving research conducted at the hospital. This compelling content created a powerful bridge of empathy and understanding between the organization and potential donors, volunteers, and supporters.

  • Wove high-quality, emotionally charged copy that brought to life the inspiring stories of St. Jude's patients and the pioneering research spearheaded by the hospital.

  • Constructed a compelling narrative that facilitated a deeper connection between the organization and potential donors, volunteers, and supporters.

Outcome

Ikonic Lab's marriage of compassionate design and powerful storytelling redefined St. Jude's digital presence. The enhanced user journey ushered in a significant increase in engagement, leading to session durations more than doubling. 

Visitors found themselves immersed in the hospital's touching narratives and impactful work, leading to a significant uptick in awareness, support, and donations for St. Jude's life-saving mission.

  • Transformed St. Jude's digital presence, crafting an online experience as heartfelt as the organization itself.

  • Significantly boosted user engagement, with session durations more than doubling.

  • The potent storytelling fostered a deeper emotional connection with visitors, leading to heightened awareness, support, and donations for St. Jude's noble mission.

Showcase

No items found.
More Revenue from Web Traffic
23%
Lead List Growth
26%

NOVA Card

Our Portfolio
Branding
Surge in Goal Completion Rate
Web Design and Development

NOVA Card

NOVA needed a website and brand identity that could skyrocket their conversion rates from web traffic in the Fintech niche. After partnering with Ikonic, their conversions 3x’d.